Question 1

How long does your flowers last for?

Accepted Answer

Our flowers last forever till you change your mind.    We dry our flowers by removing water from them, which makes them last for several months to a year. Some of our flowers and grasses will gradually lose colour, but will bring in a new aesthetic for your bouquet/arrangement.    Our flowers and grasses are picked specifically for the fact that their colours won't fade quickly. Some more durable species can even last up to 5 years and more.

Question 2

Why do some of my flowers have wires

Accepted Answer

Some florals we use are wired so that we are able to "extend" the stalk, bend the entire piece into a desired shape, or to secure the flower. It is 100% common for all preserved bouquets & gifts to be slightly wired.

Question 3

Will the bouquets look exactly like the photos?

Accepted Answer

All of our bouquets are 100% one-of-a-kind. We make each bouquet different from the other, so when you place an order for a any bouquet or arrangment, you will have the option to choose the colours and the rest is up to us! 
 
We have the trust of every single customer to deliver a bouquet design that is special and beautiful. Thus, we've been working with this concept of "custom surprise" designs, where we make whatever looks the best. Trust that we won't skimp on the flowers and leaves, and that you will definitely receive a satisfactory bouquet.

Question 4

How do I care for them?

Accepted Answer

1. Do not put it into water 2. Keep it away from moisture 3. Keep it away from direct sunlight 4. Ideally, put it in a well ventilated room

Question 5

What are payment methods

Accepted Answer

We accept credit/debit card payment via our stripe and paypal portal. We also accept paynow & bank transfers which will be provided upon selection of payment method.

Question 6

I don't know how to order online, is there another way I can make an order?"

Accepted Answer

Yes there is! You can either contact us directly at +65 8869 3967 to place an order, or you can send us an enquiry via our www.thefloralkeep.com/contact. From there, we will facilitate your ordering process :)

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